We accept all major credit cards (VISA, Mastercard, AMEX) and payments via PayPal. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
HOW SECURE IS MY ONLINE PURCHASE?
When making an online purchase with your credit card, all your information is entered into a secure SSL web page. Your information is then encrypted via SSL and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.
HOW DO I CHANGE OR CANCEL MY ORDER?
We reserve the right at any time after receiving the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original payment method.
Any cancellation made after an order has been placed will be subject to a $0.5 cancellation fee regardless of when the order was placed (even if it is just a second later) as the credit card processor/company charges us a fee for cancellations.
Please note that orders that have already been packed or shipped cannot be canceled.
WHEN WILL MY ORDER ARRIVE?
Orders are processed and shipped one day after the purchase is made. Delivery may take up to 8 business days, depending on the shipping provider, FedEx. Once the order has been shipped, you will receive tracking information the following day, as this information is generally available 24 hours after we have dispatched the order.
Please remember that we are not responsible for any delays that may occur due to customs in your country.
CAN I USE MULTIPLE DISCOUNT CODES ON A SINGLE ORDER?
Promotional and discount codes cannot be used in conjunction with other promotions and discounts unless otherwise stated.
DO I NEED TO HAVE AN ACCOUNT TO PLACE AN ORDER?
No, you can also place an order as a guest. However, having an account with us offers you some benefits:
Faster checkout process
Easy access to view your order status and order history
Receive updates on our new releases and special promotions
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